Topic: Account & Billing
-
How can I update my payment method for a subscription?
You can update the payment method for a subscription at any time by logging into your account on our website and visiting the Subscriptions section of your account profile. Just find the subscription you would like to update, select Subscription Details, and then select Update Payment Method. Once canceled, you’ll continue to have access through…
-
How do I cancel my subscription to the Hub?
You can cancel your subscription at any time by logging into your account on our website and visiting the Subscriptions section of your account profile. Just find the subscription you would like to cancel, select Subscription Details, and then select Cancel. Once canceled, you’ll continue to have access through the end of your current billing…
-
How are subscriptions billed?
Each subscription is billed at the beginning of the subscription term (typically one year). You will continue to have access until the end of the paid term. Subscriptions will auto-renew by default at the end of the term unless the user has cancelled their subscription before the renewal date.
-
Do you offer refunds?
Due to the digital nature of our products, purchases made through our online store are non-refundable. For more information, please read our complete Refund Policy.
-
What payment methods do you accept?
We are proud to accept a variety of online payment methods including credit cards, direct debits to bank accounts, and many common payment processing services. Currently supported payment options are presented to purchasers at checkout.
Find Articles:
By Life Log Category:
- Hub Resources (31)
- Organizing Affairs (23)
- Life Log Intro & Prep (1)
- Family (13)
- Financial (2)
- Taxes (1)
- Helping a Loved One (2)
- Settling an Estate (2)
- Product Support Center (11)
- Organizing Affairs (23)
- Products & Billing (12)
- Uncategorized (2)
By Role:
- No tags
By Keyword:

Michelle Brown, Daily Money Manager
Hello! I’m Michelle. As a Daily Money Manager, I love using my experience and expertise to help my clients live a happier, more carefree life.
Are you documenting your own personal business and estate information for a loved one to act on your behalf in the future?
Are you new to the complexities of acting as a delegate for an aging parent?
These knowledge base articles will give you guidance and tools to help you succeed!
Looking for a topic that isn’t here? Send us a request to add it to our Knowledge Base!


